When a sorter trips at 03:00 or a charge bank drops out mid-shift, CTK engineers are on-site inside the SLA with the diagnostics kit, the spares and the authority to put it back into service.
Across every building type.
The equipment we cover at fulfillment centres, distribution centres and sort centres - and how we work on it.
●FC // Fulfillment Centre
Robotics-heavy buildings where a single cell going offline cascades into thousands of missed picks. Speed and clean root-cause matter.
Drive unit recovery
01
Stranded-drive recovery, fiducial cleaning, charge contact repair and field re-mapping support.
Conveyor breakdowns
02
Belt tracking, photo-eye, motor and gearbox fixes on stow/pick/pack/ship lines.
Pack station fixes
03
SLAM print head, taper and scanner repair to keep CPT (Critical Pull Time) on schedule.
AFE / SLAM line repair
04
Diverter, scanner and reject lane fault finding with line returned to rate.
Power & lighting faults
05
LV switchboard, busbar tap-off and high-bay lighting response across the building.
HVAC & BMS callouts
06
Chiller, AHU and BMS alarm response - heat-stress critical during peak.
●DC // Distribution / AMXL Centre
Large-item flow where forklift, dock and racking failures stop trailers from turning. Safety-critical fixes done first time.
Dock leveller failure
01
Hydraulic, lip and control repair to release blocked doors and clear backed-up trailers.
Racking damage
02
Beam, upright and bracing replacement after impact, with load-test sign-off.
Forklift charger faults
03
Charger module, cable and bay isolation faults across opportunity and Li-ion banks.
Heavy conveyor breakdowns
04
Chain, belt and drive faults on AMXL lines, including extendable trailer loaders.
Shutter & fire door repair
05
Roller shutter, fire shutter and high-speed door fixes with fail-safe verification.
Yard system faults
06
ANPR, barrier and gatehouse repair to keep inbound/outbound moving.
●SC // Sort Centre
Peak-velocity buildings where every minute of downtime equals thousands of unsorted parcels. Response is timed in minutes, not hours.
Cross-belt cell repair
01
Carrier, motor and induction belt fixes on high-speed sortation loops.
Shoe-sort diverter faults
02
Diverter shoe, switch and air-supply repair without dropping the whole loop.
Telescopic loader fixes
03
Boom drive, photo-eye and emergency-stop repair at outbound doors.
Scan tunnel issues
04
Camera alignment, lighting and barcode read-rate recovery on DWS tunnels.
PLC & VFD faults
05
Drive trips, fault code diagnosis and program rollback on Siemens/Rockwell controls.
Compressed air & vacuum
06
Compressor, dryer and ring-main fixes that keep pneumatic diverters live.